Privacy Policy

At Crafttown, we are committed to safeguarding the privacy of our users and protecting their personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website or use our services. By accessing our website (crafttowntechnology.com) or engaging with our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed through secure third-party platforms)

b. Non-Personal Information

  • Browser type and version

  • Operating system

  • IP address

  • Pages visited on our website

  • Time and date of access

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, track website performance, and understand usage trends. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

Crafttown uses your information for the following purposes:

  • To provide and improve our services

  • To process transactions and deliver products

  • To send promotional materials and updates (with your consent)

  • To respond to inquiries and provide customer support

  • To analyze website usage and improve functionality

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • With service providers and partners to perform business functions (e.g., payment processing, order fulfillment)

  • When required by law or in response to legal requests

  • To protect the rights, property, or safety of Crafttown, our users, or others

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure Socket Layer (SSL) encryption

  • Regular security audits

  • Restricted access to personal information

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data (subject to legal obligations).

  • Opt-Out: Opt out of receiving marketing communications.

To exercise your rights, please contact us at +91 82855446356 or email us at info@crafttown.in.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Crafttown’s services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child’s personal information has been collected, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Crafttown
Phone: +91 82855446356